The terms and conditions of service use outlined below (hereinafter referred to as “Terms and Conditions” or “Terms of Use”) set forth the terms agreed upon by the user when utilizing the related services provided by the Company. By participating in the game, it means that the player has read, understood, accepted, and agreed to comply with the following terms:
1. Definitions in the Agreement:
“We” refers to the party providing game software services on the Company’s system through the Website, WAP, Google Play, and Apple Store.
Users of online game services in the game world are referred to as “You”, “Player”, or “Customer”. Game services provided by the Company are referred to as “Services” or “Games”.
2. Player Conditions:
All individuals aged 18 and above may participate in the games, products, and services.
During the course of participating in the game, there may be words or situations that are not suitable for some younger individuals. We do not guarantee that other players will not provide content deemed inappropriate for certain age groups.
3. Account Registration Regulations:
When registering an account, you must provide complete and accurate information regarding your name, address, phone number, and ID card number (Note: You must present an ID card along with a copy of the ID card of the person registering the account through the distribution system for the Company to retain; if there is no ID card or ID number, you must provide the ID number of your father or mother). These are mandatory requirements, and we will rely on this information in cases of risks, losses, or to award prizes if you are fortunate enough to receive rewards from the products and services provided by the Company. Incomplete or inaccurate information will not be considered.
3.1 Naming Regulations (account name, character name, clan name, etc.):
Do not use names or create symbols related to celebrities or the names of Party and State leaders.
Do not use names or create symbols with reactionary, anti-religious, pornographic, violent content, or content contrary to the fine customs, traditions, and culture of Vietnam.
Do not use names or create symbols with offensive or provocative content in any form.
Do not use names or create symbols that disrupt or defame the services provided by the Company, the publishing company, or its members.
Do not use names or create symbols related to villains (e.g., terrorist leaders, fascists, etc.).
Additionally, naming is subject to supervision by a filter containing over 30,000 words, and the GameMaster team monitors and records reports to handle violations.
3.2 Password:
You must absolutely keep your password confidential and not share it with anyone. In any case of password theft or loss, we are not responsible for recovery unless the account information provided during registration is completely accurate.
3.3 Strictly Prohibited Actions:
Interfering, hacking, accessing, using, or attempting to compromise, hack, access, or use any part of the game’s servers and/or any other data areas.
Using any program, tool, or other means to interfere with the game or alter normal game outcomes (hacks, cheats, bots, etc.). Exploiting game system bugs (if any) to sabotage or profit.
Impersonating other members, Admin, Game Master (GM), or Company employees for the purpose of profiteering. Note that under no circumstances will a GM or Admin request your password or other confidential personal information.
Posting or transmitting any information that is illegal, deceptive, defamatory, humiliating, obscene, pornographic, offensive, threatening, abusive, hateful, inflammatory, or contrary to public moral standards in any form, including propagating or encouraging conduct that may constitute a crime or violate any local, national, or foreign law.
Sending or transmitting any form of advertising, solicitation, chain letters, investment opportunities, or other commercial communications unless authorized in writing by the Company.
Sending or transmitting any information or software containing viruses, Trojans, or malicious components.
Submitting, uploading, posting, publishing, transmitting, reproducing, or distributing in any way content protected by the game’s copyright and intellectual property laws, or creating variations of such content without the written consent of the owner or copyright holder.
You have no right to use the information in the game in any form or for any purpose, except as specified in these Terms of Use.
If a game error is discovered, please immediately notify us through the support channels we provide, which are available throughout the game’s operation.
3.4 Policy on Use and Data Protection for Facebook Accounts:
Facebook creates technologies and services to help people connect with each other, build communities, and grow businesses. By using this remarkable feature of Facebook, you can easily stay connected. These Terms govern your use of Facebook:
There is no fee for you to use Facebook or other products and services covered by these Terms.
We collect and use account IDs as login identifiers.
We only collect information necessary to perform account login and do not use it for other purposes, such as selling to advertisers or sharing information that directly identifies you.
We only use key information to create a login experience with a Facebook account.
How to manage or delete information about you when using the Facebook login app on our site?
How to do it: Access the Facebook Settings feature, select the Apps and Websites tab, which will display a list of applications you have agreed to participate in, and select DELETE for the applications you no longer wish to participate in.
4. General Agreements
4.1 Changes to Game, Product, and Service Content:
We may, at our sole discretion and at any time, add, modify, or delete any information, as well as change the presentation, composition, or functionality of the system without prior notice. If you do not agree with the changes, you may stop using the service. Your continued use of the service signifies your agreement to such changes.
4.2 Changes to Regulations:
We reserve the right, at our sole discretion, to change any unsuitable terms of the Regulations without prior notice. If you do not agree with the changes, you may stop using the service. Your continued use of the service signifies your agreement to such changes.
4.3 Service Interruptions:
We reserve the right to suspend the provision of services for a certain period to perform maintenance and repairs on equipment and will notify players in advance on the game’s official Website or Fanpage. We do not guarantee that you will be able to connect to our service at all times.
You acknowledge that our service may be interrupted due to reasons beyond our control, such as power outages, natural disasters, fires, etc. We will not be responsible for service interruptions, delays, or inability to provide services for any of the aforementioned reasons.
4.4 Prohibited Access:
We reserve the right, at any time, to prohibit or deny your access to the game or any part of the system immediately and without notice if we believe you have violated any provision of the policy or if such prohibition or denial is appropriate and necessary.
In serious cases, we may coordinate with authorities to pursue criminal liability for violators.
4.5 Compensation Regulations:
You agree to indemnify, defend, and hold the Company, its Directors, employees, shareholders, agents, customers, and partners harmless from and against any loss, claim, or costs (including reasonable attorney fees) claimed by any third party arising in connection with your use of the service, your breach of any of these Terms, or the rights of other users.
4.6 Termination of Service:
You may stop using your account at any time without prior notice to the Company and without liability. The Company reserves the right to suspend your account for investigation or cancel it to address violations. If the service is terminated, you must accept the following terms: The Company reserves the right to terminate your account immediately and will notify you in advance if you violate any of the terms of this Agreement or the game rules.
4.7 Third-Party Information:
Information provided on the game system may include information from third parties or sourced from other sources. Such information should not be considered a recommendation or endorsement by the game for any person, product, or service.
The Company does not independently verify the information and is not responsible if third-party information is outdated; accordingly, we accept no responsibility for such information. You use or rely on such information at your own knowledge, responsibility, and risk.
4.8 Links to and from the Game System:
Links from the game system may lead you to other websites. You acknowledge and agree that the Company is not responsible for the accuracy or value of any information provided by linked websites.
Links to other websites do not constitute an endorsement by the Company of the information, products, advertisements, or other materials contained on such websites.
4.9 Intellectual Property Rights:
All intellectual property rights existing in the game system belong to the Company or are legally licensed to the Company for use in this system. Accordingly, all legal rights are guaranteed. Except with the written consent of the Company, you may not upload, post, publish, reproduce, transmit, or distribute in any way any component of the online game system or create variations of the content provided in the online game.
You agree to allow us to freely use, publish, apply, and modify any ideas, concepts, practices, suggestions, comments, or other communications and information provided by you (“Feedback”) in connection with the game and/or the game’s services completely free of charge. You waive and agree to waive any right and claim to any remuneration, fees, royalties, costs, and/or other payments in connection with our use, publication, application, and/or modification of any or all of your Feedback.
4.10 User Information:
For certain services, the game system requires users to register. We may use this information to send notifications about products, services, or promotions via email or postal mail. We may also use this information for investigations (e.g., to notify about service changes in the system, promotions, or humanitarian and social actions).
We maintain a “NO SPAM” policy and do not share, sell, or otherwise provide your email to third parties without your consent.
The Company will only disclose personal information and/or IP addresses of users when required by Vietnamese law and to perform absolutely necessary actions, such as:
Cooperating with investigative agencies to address illegal activities related to information dissemination and cybersecurity.
Protecting the rights and property related to the game system and game visitors.
Identifying individuals who intentionally violate information and cybersecurity laws.
Fulfilling the user’s own requests.
We are only responsible when the information is being kept confidential by the Company. Once the information has been transferred to a third party in accordance with the agreements of these Regulations, the confidentiality of the information is beyond our control and is not the responsibility of the Company.
4.11 Limitation of Liability and Warranties:
You act and have full confidence in your skills and judgment regarding the use and understanding of information in the game system. You are responsible for ensuring that your use of the information complies with all applicable legal requirements.
The limitation of liability in these regulations shall apply to the fullest extent permitted by applicable law.
4.12 Applicable Law:
The above provisions shall be enforced in accordance with the laws of the Socialist Republic of Vietnam. By using the Services in the game, you automatically accept the terms of this policy. We operate entirely within the framework of Vietnamese law and commit to complying with the laws of the Socialist Republic of Vietnam. The above terms are consistent with current laws and ensure the highest benefits for users of the Company’s services.
Contact Us:
If you have any questions about this Privacy Policy, you can contact us through our website systems for the best support.